Customer Testimonials for Southern Trust Auto Group
Peter Timbie - 2010 GMC Sierra
from 10/8/2015...I was in the market for a used late model low mileage GMC or Chevrolet 1500 Crew cab truck under $20k. I had been looking around Jacksonville and the surrounding areas for approximately 2 weeks with no luck I found their add on Cars,com for a 2010 GMC for $19,995. I made a call and verified the truck was still available and ended up at the lot just before 6:00pm On Saturday and was greeted by a gentleman who in a relaxing yet attentive manner showed us the truck and got us on our way for the test drive right away. to my surprise they let my wife and I take the truck without the usual salesman ride along. this is a nice method as you can really scrutinize the vehicle without distracting sales pitching going on. He had a concert to go to and assured us we would be handed off seamlessly to another team member as soon as we returned. from our return Jeff the Finance Director took over and we discussed my situation. I already had a $20,000 check from my credit union and I was looking for a deal that would get me OUT THE DOOR for less than $2000.00 out of pocket. I had looked at many trucks over 2 weeks that were similarly priced and some priced lower but the Big Dealer "PLUS PLUS PLUS" would put me coming out of pocket about $5000.00. The dealer fee is more than reasonable and with tax tag title I wrote a check for less than my $2000 goal and drove off with that truck by 8pm. Jeff and the crew are to honest and accommodating to be called used car salesmen... I think a better term would be Vehicle Ownership Transition Specialists. I defiantly recommend you give them a shot at helping you transition into ownership of a vehicle that fits your needs and not a Big Dealers profit margin.
Skylar Lambert - 2008 Nissan Xterra
Oct. 31, 2015... As a first time buyer I was extremely nervous about the whole car buying process. I was in a tight squeeze and was afraid I would not be able to afford anything. While walking the lot, numerous salesmen came to my aid in searching for the right vehicle. I found the perfect one that met the criteria for the First Time Buyers Program. Jeff was absolutely amazing. He was able to get me in the vehicle that I wanted and at a price that I could afford, without all of the haggling and drama. Such an amazing team at Southern Trust Auto Group. I would definitely recommend this dealership to anyone looking for a great used car at an even better price.
Sal C - 2010 Ford F150
11/04/2015... Let me just say, I have purchased many car's from dealer's , but Southern Trust Auto Group these Guy's where Great, I made 1 call to them next day out the Door Driving my New Truck. Best Experience I ever Had.
Erik - 2010 Nissan GT-R
by "E" from Wrightsville Beach n.c | March 9, 2015 I have bought many cars in my life time . SOUTHERN TRUST IS ONE OF MY BEST EXPERIENCES. Very pleased with how smooth transaction went. No pressure felt as if we were family! BEST PRICES IN 50 STATES I WAS LOOKING FOR 6 MONTHS ON CARS.COM Nissan GT-R Premium best deal ever! I will be recommending southern trust to every one I know! Thanks to Chris he made my day cheers! Erik
Alex Pineda - 2008 Ford Expedition
from 10/21/2015..The entire team was awesome, friendly and caring to your needs. Jeff Anderson was awesome and he really goes out of his way to satisfy your needs. I would 100% recommend friends, family and coworkers to this dealership and its awesome team.
by KWeb from Central Florida | August 28, 2014 - 2011 Chevy Silverado
I drive down w colonial quite often. Always see great cars, trucks and SUVS on this car lot, with a 2 story, blue building - Must be 100- 150 good looking, clean vehicles... But, I am always in a rush, so i had never stopped. Finally, one day i couldn't help myself- I had to loop back- Too much to see on a fast drive by. I'm GLAD I did. I walked around for a bit, fell in love with 3 or 4 trucks and was greeted by a man with a smile- a no pressure guy, named Chris- he was a great help in narrowing down the best and most practical ride for me. I left that first day with a lot of knowledge and a good feeling BUT needed to do my homework, as they offer a NO- HAGGLE pricing structure with their inventory and a truck was not my typical purchase. However, I went right back the next day. The details Chris shared about the ones I liked, the options, the NEW TIRES and - prices that they offered was dead on, FAIR! HOW REFRESHING! Now, was the tricky part- I had to talk about my personal credit... I had a few dings (unlike the perfect Chevy that I "NEEDED" at this point:) This brought me to Jeff. Jeff is the finance mgr- he is very professional and a great listener- He was honest and upfront, completely transparent and he worked HARD to get the best rates and terms that would keep me in line with my financial guidelines in order to fulfill my commitment on my cool new ride. I am SO IMPRESSED with the whole experience- I've got my Mom going this weekend to talk to Chris about the best small and practical SUV he recommends- (Me, I had to have a FULLY LOADED, LOW MILEAGE CHEVY, SUPER BAD SILVERADO!!! :) This group is truly the most honest and transparent team of business professionals I have worked with in a long time. I will ALWAYS recommend them- CALL them- GO there- (407) 654- 6767. Be ready to have your "DREAMS TURN INTO YOUR REALITY" * I DID!
Steve Miller - 2009 Nissan Armada
Great place to do business, loved the laid back casual feel of Southern Trust! Will definitely visit again. Ask for Johnathan, he's superb at Customer service. Owner Chris was a pleasure to deal with and Jeff in Finance was great as well. 5 Stars!
Kim - 2008 Lincoln Navigator
by Kim from Daytona Beach | February 22, 2014 Jeff was simply amazing! We had researched several cars online but found the price point and the mileage of the 2008 Lincoln Navigator at Southern Trust to be the best. Cargurus confirmed it was a good deal, NADA confirmed it was a good deal, even our insurance company confirmed. We drove to the dealership and Jeff got us financed and out the door in a couple hours. Highly recommended!!!!
Latosha - 2004 Infiniti FX35
by Latosha from Orlando ,FL | March 6, 2014 Let's just say I love my car!!! A few weeks ago I purchased a white infinity mid size truck from Southern Trust Auto Group. The whole experience with AUTO GROUP was great! They help me get into the car that I wanted and also for a good price. If you are looking for a good quality car that will last a long time I would totally recommend Southern Trust Auto Group. From their amazing welcoming and friendly staff to the cars and trucks , you will love to purchase a vehicle from them. So be sure to drop by and tell them that my review sent you lol . keep up the great customer services and prices !!!
Ashley Westmoreland - 2013 Lincon MKZ
All I can say is WOW Southern Trust Auto is amazing! Jeff was so helpful and informative, more than anyone I've ever done business with. If you need a car and do not want to deal with the "car salesman" type of people go to Southern Trust you won't be disappointed!!!!
JW, from Orlando - 2010 Toyota Tundra
by JW from Orlando, FL | March 4, 2014 Southern Trust is truly a "no haggle" dealership. Jeff and Chris did an outstanding job of meeting my needs and most importantly I did not fell pressured. Outstanding customer service!
Luis Seise - 2012 Mitsubishi Lancer
07/21/2015.. Southern Trust Auto Group really hooked me up with a great car at a great price especially for my first car! Im super happy with my car and the team is awesome. Southern Trust Auto Group is the best choice! #Awesome
Lance, Renny & Tiffany - 2012 Mercedes C250
From: Lance, Renny, and Tiffany (very satisfied customers from Oakland, FL).... As you know we were looking for a couple of weeks for a Mercedes and visited a few Mercedes dealers in Winter Park and Orlando. However, we did not expect you to be so willing to work with us in getting us the car we wanted, the best priced buy and the financing arrangements needed. You definitely went the extra mile and provided excellent service with plenty of patience. You guys were just so friendly and helpful in every way. There is no doubt the "trust" in us was shown by you! In my many years of experience in buying cars in Central Florida this experience has been the best. We highly recommend your dealership as the best place to buy in Central Florida. And, we wish you the best of success.
G. Hinkle - 2005 Toyota Tundra
| January 19, 2014 After finding the vehicle on-line, I was a little apprehensive of the West Colonial address but we went to look at the vehicle anyway. The car lot had a good selection of higher end vehicles. The asking prices were competitive, but there was no negotiation. The trade-in value they offered for my vehicle was lower than NADA pricing and Kelly blue book and therefore lower than I had hoped and as with the asking price, it was not negotiable. We were serious buyers and had brought the title for our trade-in with us, so when we accepted the offer, the transaction was very efficiently process by Jeff. Jeff and Chris were friendly, trusting, respectful, and helpful. I had a delay of several days getting funds transferred between accounts and Jeff was extremely understanding and trusted us to pay as we had promised. My wife will be shopping for a used car soon and we will start our search with this dealer
Christopher from Hiram, Ohio - 2000 Mazda Millenia
Best dealer if want vehicle ages 10+ yrs rust-free... Today is a year anniversary since I brought car from them. After I flew down to buy Mazda from Ohio, all people at my hometown was impressed with older car that are rust-free. The body and condition is excellence thank to this Southern Trust Auto Group. Actually I was gonna buy black Lexus but it's dark green which confused me because I was assumed it's black even those the photo seem black then at next I paid 5 grand to them. When I found out it's not black, I cancel the purchase, they suggest they gonna paint it black. Won't be black as orginial color but aftermarket black paint. I refused their offered. Just like most businesses which is struggle to make money. So they refused to refund but can be used to buy different vehicle. So either let them keep the money or buy something else. So I choose to buy something else that will match the amounts I already paid them. So I choose white Mazda. The extended warranty company they sell are great because when my Mazda has gotten into problem at 4,000 miles after I brought the car and it need the major repair, the warranty paid the repairs. The repairs bill are much higher than what I pay the warranty totals. Whenever in future if I need to buy another car maybe age 10 years or older, I won't mind check it out at this Southern Trust Auto Group because every car they sell have super clean body with no rusty. Everything takes less than a hour from when I arrived this dealer and drive off their lot which is great buying process. The only one person I deal with is Jeff Anderson which is better because it's way more calm and less pushy. Even it's year already, I still have Mazda. The exteriors still look new. However it won't be new looking car very long because of salts on road in Ohio. If I live in Florida, it maybe will still look new longer. Reason for visit: Shopping for Used Would you recommend this dealership to a friend? Yes Did you purchase a vehicle from this dealer? Yes
Steven - 2010 Mitsubishi Lancer
I had an excellent buying experience at Southern Trust, especially considering that I'm a first time buyer. I got the whole package from Southern Trust--excellent and prompt communication, straightforward honesty, and not to mention a great deal. Jeff and Chris know their stuff and aren't going to give you the work around. Jeff answered my e-mails what seemed like around the clock, even on Sunday night. I showed up to the dealership and we were able to lock down a good deal almost right away. Being a first time buyer, I was nervous about the entire concept of making a commitment to a financial institution, but the guys laid it out for me in a very straightforward manner. I left feeling much better about the auto sales industry because guys like this exist. I'll be referring my buddies and anyone else for that matter to these guys for the foreseeable future. I'm thrilled with the car I got for the deal they gave me. Their no-haggling, no-nonsense approach really gives you an idea for what the vehicles are worth rather than what some big-box dealers just throw on a sticker. Think independent! I ended up trading in my 2005 SRT-4 in for a beautiful 2010 Lancer GTS Sportback. They also have a great warranty system and partners to protect you bumper to bumper after purchase. In looking around the lot, it seemed they bring in nothing but quality to the dealership as well. I did my best not to sound like I work at the place, but I was really that pleasantly surprised with the experience. I expected to walk in there with gloves up ready to get sold on and anything and everything I didn't need or want, but it was everything but that. I either liked the car, or I didn't. And I did!
5carfleetfamily - 2010 Nissan Altima
We just purchased a Nissan Altima from Jeff Anderson, after purchasing a Toyota Prius, and a Volkswagen Beetle. Jeff is a great listener, and a real pro. He found the vehicles we were seeking and also arranged financing. He is a clear communicator, responsive, and great to work with. We look forward to our next vehicle purchase from Jeff. We have a large family, and may never purchase a new vehicle again because Jeff is so good at finding the used cars we want.
Jason - 2008 Mercury Mariner
by Braves73 from Ocoee, Fl | September 11, 2013 Easiest car buying experience I have ever had. I found the vehicle online, so I knew what I wanted before stepping foot on the lot. When I arrived the vehicle was in the advertised (excellent) condition and at the advertised price. I told the salesman Jeff the terms I was looking for and he said it wouldn't be a problem. After taking a test drive, we negotiated the final terms and I was out the door with my new ride in just over an hour. Jeff was friendly, knowledgable and not pushy or a high pressure salesman. I have nothing but good things to say about him and the dealership. I have already talked to him about my next vehicle purchase and plan to make SouthernTrust Auto Group first on my list for my next purchase. I highly recommend them for anyone looking to buy a quality used vehicle.
PMLW - 2006 BMW Z4
Don't be fooled by the "no frills" exterior of this auto dealer. They are first rate, have a great selection of automobiles to choose from and Jeff was outstanding. I received the best price when purchasing my BMW. Love my car. No problems.
Rogue - 2010 Nissan Rogue
Rogue from orlando, fl | October 4, 2013. My husband and I purchased our car from Jeff with absolutely no problems. The shortest possible amount of time was spent in the office. We had no trouble and he gave us the best price we could've asked for. Highly recommend!
HPB - 2006 JAGUAR S-TYPE
by HPB from Winter Park, FL | August 20, 2013 If friendly and great service, a can-do attitude, and a no-pressure sales experience is important to you when making your next car purchase, then you must go to Southern Trust. Chris and Jeff will make your purchase experience the best in the region. After having seen a number of dealers in the area without finding what we were looking for, and not very happy about the reception received from most of the sales staff, my wife noticed a listing for a Jaguar at Southern Trust. Chris and Jeff are a pleasure to deal with. Before committing to the purchase I wanted my mechanic to have a look at this Jaguar. Chris encouraged me to bring the list of things that needed attention. A few issues had to be attended to and Chris committed to it so the deal was completed. It was the most satisfying purchase experience for me ever. Jeff completed the documentation on this cash transaction professionally and quickly. We will not only buy our next car there, but will also recommend Southern Trust to our friends because of this excellent buying experience. Thank you Chris and Jeff for making me a happy Jaguar owner. HPB
by Francis Dun from Baltimore, Maryland | January - 2012 Toyota Prius
Had to let my old truck go and change over to something that doesn't cost too much in fuel. Long commute from home to work. Prius is very accommodating. Overall, good experience at the dealership through the whole process. Jayce has been pretty helpful. Happy with my new purchase.
by Leroy from Wesley Chapel, Fl. | - 2009 Ford Flex
Chris and Jeff were very professional. I searched several dealerships for the vehicle and it was available. The purchase process was quick and convenient. I was in and out within two hours. This is superior customer service.
by Rossell from Clermont, FL - 2004 Infiniti G35
Customer service was great and they made the process really easy.
by Gil from Orlando, Florida | October 28, 2014 - 2004 Honda S2000
Great Experience!! They treated me great and straight to the point. Sales rep was awesome, got me a great deal and I drove out with the car I wanted. Thanks guys and I'll make sure to send anybody looking for a car your way. Thanks again!!
by Z from Ocoee, FL | October 26, 2014 - 2004 Volvo XC90
After visiting several dealerships and scanning the internet I found exactly what I was looking for at this location. The guys working at this dealership are friendly and knowledgeable,. We looked at several cars before I found the one I wanted. Closed the deal the same day and with zero issues. I'm a happy customer!
by S. Ludwig from Orlando, Fl. | October 23, 2014 - 2005 Chevy Corvette
These guys ROCK! I have purchased many used and new cars and trucks over the years. I have never had a better buying experience anywhere. Very honest and attentive. No pressure! TOP NOTCH inventory. I am a Salesman and drive a 4 county area in Central Florida. I shopped for over three months for a trade. This dealership captured my attention at first because of the selection of inventory however after making contact I was won over by their willingness to work with me as I had an unusual trade in. A Pro Street Car project that was not completed, a trailer to haul it on and a SUV that had a lot of miles on it. The majority of Dealers I contacted were not at all interested in working with me. Southern Trust went the extra mile to help me get into a used low mileage Corvette and a really clean Toyota for my work car. I couldn't be happier! I now recommend S.T.A.G. to my customers, family and friends as often as I can. I want them to see what a great group of car/truck people can do. What an awesome Experience! They will be my go to dealer for all of my future purchases! Do not buy until you visit their Dealership. You will not be disappointed!
by Sam Leong from Winter Garden, Florida | October - 2001 Mercedes SLK
From my first step on the car lot, my treatment given by the staff at Southern Trust Auto Group was wonderful. I went in looking for a vehicle found on Cars.com and ended buying it. They showed me others cars as comparison, but my original choice was the best. My plans to take this car to an independent mechanic was well received and encouraged. The operation at Southern Trust Auto Group was very professional
by VTB from Florida | October 9, 2014 - 2012 Hyundai Elantra
Ok so i have changed my outlook to this dealer. They read my post about the issue with the tires and called us last week to offer a remedy. As of yesterday evening we now have 4 new tires and the car rides smooth. I want to thank Chuck and Chris for making things right. Based on the service we got I would recommend Southern Trust to anyone looking for a car. Thanks guys!
Edauardo Da Silva / Aug, 23,2015 - 2003 VW Passat
Great Experience!!! Friendly and family oriented people. Strait negotiation. No Pressure. Fare Deal!!! Definitely recommended. Thanks a Lot.
by Leyla L. / June 30, 2015 - 2006 Jeep Liberty
Let me start by saying that I hate the whole experience of car buying. From the overbearing, desperate sales people, to the negotiating, to them treating me like a child because I am in my 20's...I hate all of it. It gives me anxiety. The day before I visited STAG, I had gone to a larger dealership and practically been laughed out the door because of my not great credit (due to losing my steady job last year). I was taken into an office and talked to like I was a child with no idea about finance. I personally felt that because I am a server (Oh, the horror!) and not married with a family, the fact that I am a fully functioning 28 year old adult with a college degree was ignored. I was so angry and disappointed. I felt so disrespected Now, let me tell you about my experience with Nick and Jeff at STAG. I had seen that they had a Jeep Liberty on the lot at a great price, so the very next day I decided to go and check it out. Upon walking in, the place was clean and welcoming. I was greeted with a smile from Nick, who was only too happy to show me the car. He walked me around it, took a copy of my license and let me take it out for a drive. ON MY OWN. This was so nice as I felt less pressured and more able to check out the car at my own pace. It was so incredibly clean (I was told sometimes they even gut the whole interior just to make sure everything is cleaned... carpets, seats and all!), it ran great, it was exactly what I wanted. I went back in, we ran numbers, I wasn't made to feel inferior because of my job, age, or credit score, and we came to an amazing deal. Jeff even gave me some advice on refinancing in a few months to get my payments down after I build my credit for a little while. I spent 2 hours at STAG and walked out with a new (to me) car. I was so incredibly impressed by the pleasant service and the quality that I brought my boyfriend in not even a week later to make a deal on a truck. We're going in tomorrow to pick it up. Another wonderful experience with some great advice and they're even throwing in some new tires! As far as cons, there are two. They don't offer warranties. You are buying a vehicle as is. Also, they don't haggle on prices. But the prices are very competitive with what you would find as a fair market value, and honestly, it takes so much pressure off. On one hand, you might be missing out on working a better deal, but on the other, you don't have to feel like you're going into battle. I honestly can't recommend this place enough. Nick and Jeff were wonderful and they have definitely earned some customers for life!
Mike Jones / Aug 7, 2015 - 2005 Dodge Dakota
I was very happy with my whole experience with Southern Trust Auto Group. From the time I first stepped on the lot I was very comfortable. There was no high pressure salesman breathing down my neck and they have a great selection .The quality of the cars was great and so were the people.I would recommend them to everyone. I will be using them any and every time I am looking for a vehicle. They are far above the average car dealer. I will be a lifetime customer.
Caitlin Burns - 2012 Prius c 4
I have always hated car shopping! Having to spend so much money and feeling taken advantage of by salespeople. That changed though with this great group of people! Everyone was very nice and had answers to all of my questions! I truly couldn't have been happier with my experience!
Muriel Fellenbaum De Vore - Positive experience Positive experience Positive experience
Our sales rep Jeff A. was great! He spent a lot of time with 18 year old son and I to find pricing we could afford on a next to impossible vehicle that my son was wanting. This dealer is upfront and no pressure. It was nice how they would put the time into working with you.
Alex Pineda - 2008 Ford Expedition
The entire team was awesome, friendly and caring to your needs. Jeff Anderson was awesome and he really goes out of his way to satisfy your needs. I would 100% recommend friends, family and coworkers to this dealership and its awesome team.